Useful facts about the SPA

APPOINTMENTS & OPENING TIMES

We recommend booking your beauty and massage treatments before you arrive. You will then receive your appointments at our reception when you arrive.

Our SILVA SPA massage & beauty department is open for you from Monday – Saturday 9 am until 6 pm as well as by appointment.

DESIRED APPOINTMENTS

For us to be able to fulfil your wishes, we recommend booking early at the SILVA SPA. We are happy to advise you with putting together your personal programme and in selecting the right products for you.

YOUR WELLBEING

To turn your treatment into an amazing experience, please let us know in advance of any health problems and limitations. Please also let us know if you are pregnant, as in this special time, not all treatments are suitable for you. Please arrive a few minutes before your appointment in a robe with underwear or bathing suit and get into the right mood for the coming relaxation with a glass of water.

LATENESS & CANCELLATIONS

Please understand that arriving late will lead to your treatment duration being shortened. This is out of consideration to the guests after you.
If you cannot make your appointment, please inform us at least 8 hours before your treatment is due to begin. In the event of short-notice cancellations, we charge 60 % of the treatment price and if you do not attend without informing us, we will charge you for the entire treatment.

CONDUCT IN THE SPA

Out of consideration of all our guests, we ask you to be as quiet as possible in the whole SPA area. You should do without mobile phones and other technical devices completely.

We wish you a relaxing and enjoyable time!

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