Important information from A-Z and

Useful facts

(up to knee height) are welcome upon request.
Daily price 2019 € 13.00 without food.
Daily price 2020 € 15.00 without food
Please understand that your four-legged friends are not permitted access to the bathing area, to the sunbathing lawn and to the restaurant.

Use of the wi-fi in all rooms or the public internet terminal in the hotel lobby

1.90 Euro per adult and 1.25 Euro per child (not included in the room price)

Once your booking has been received, you will receive a confirmation from us immediately. For advance payment, please state your booking period and your name. Please understand that it is possible to book room categories, but not specific rooms or floors. However, we will always strive to fulfil your wishes.

in your guest room and the reception.

Please understand that we can only accept room cancellations made in writing.
Cancellations at least 1 month before you arrive have no charge. Within one month, the cancellation fee is 70 % of your booked arrangement. The DEHOGA conditions apply.

We recommend that you take out travel cancellation insurance

Single occupancy of double rooms
All double rooms can be booked as single rooms – upon request and depending on availability – for a surcharge of 16.00 Euro.
From 2020, we will bill a surcharge of 19.00 Euro.

3rd person in a room
For a 3rd person in the room (additional bed) with two adults paying in full, we grant a 15 % reduction on the room price.

3rd person in a room with a flat-rate offer
For a 3rd person in the room (additional bed) with two adults paying in full, we grant a 10 % reduction on the room price.

Wellness and beauty treatments in the SILVA SPA for a fee

Useful information about the SPA

Please understand that arriving late will lead to your treatment duration being shortened. This is out of consideration to the guests after you.
If you cannot make your appointment, please inform us at least 8 hours before your treatment is due to begin. In the event of short-notice cancellations, we charge 60 % of the treatment price and if you do not attend without informing us, we will charge you for the entire treatment.

Out of consideration of all our guests, we ask you to be as quiet as possible in the whole SPA area. You should do without mobile phones and other technical devices completely.

We wish you a relaxing and enjoyable time!